Yes, the online faculty members that I have worked with at Southern New Hampshire University are excellent. A lot of my professors have their doctorate degrees and all of them have a masters degree at minimum. In addition, the majority of them have several years of work experience in the field that they teach.
Even though my professors don’t see their online students in person, we aren’t just numbers to them. They care about each of us. In my opinion, online faculty is more approachable than offline faculty because they understand the challenges that life throws at us. They are aware that school is not the only priority in our lives.
Even when I have had difficulty in a class, my professors have put in extra time to help me. For example, math is not my best subject. I struggle with math, so I make a point to check in with my teacher often to make sure that I am on the right track. My professor always responds. In every case, I have found that as long as I am communicative, my professors will make time to give me extra help when I need it.